How To Make A Conference Call On The Allworx 9224 Phone
https://www.youtube.com/watch?v=lkIT1F9PtkI The Allworx 9224 phone provides users with conferencing ability. With this Allworx phone, you may conference up to three parties (also known as a three-way conference). The Programmable Function Key (PFK) flashes green while making conference call connections, and turns solid green when the conference call is active. Please note that if you […]
What’s The Difference Between Bluetooth & DECT?
When it comes to cordless or wireless options for your phones or headsets, you can go with Bluetooth or DECT. Bluetooth is often regarded as the standard for connecting your mobile phones to cars and headphones, but, unless you have a history with VoIP systems, you may not be familiar with DECT. What Is DECT? […]
How To Set Up Personal Speed Dial On The Avaya Merlin BIS-10 Phone
https://www.youtube.com/watch?v=sgTt4eu_5xM Speed dial is convenient if there are people that you contact via telephone frequently. Instead of dialing the full telephone number, you may dial a short speed dial code which will automatically dial the saved contact’s phone number. On the Avaya Merlin BIS-10 Phone, personal speed dials use 2-digit codes. To program personal […]
Open Source PBX
For those of you considering, or already transitioning to VoIP systems, you have likely heard about Open Source PBX. Find out what an Open Source PBX system is and how it may benefit you. What Is PBX? For a quick overview, PBX is short for Private Branch Exchange, and is a private telephone switchboard within […]
How To Forward Calls On The Executone IDS M18 Phone
https://www.youtube.com/watch?v=pTjNWgjcRTA Forwarding calls to the appropriate party can help to improve your customer service. On the Executone IDS M18 phone, the process is simple and easy. To forward calls, begin by pressing Forward (FWD). You may then do one of the following: To forward to an outside telephone number, select an outside line and […]
How To Improve Your VoIP Strategy
Voice over Internet Protocol (VoIP) allows users to make calls via the internet. Initially, to get the system to work, service providers and their call control partners worked together to stabilize the technology. Over the years, as VoIP continued to improved, a growth in VoIP business ensued. Lately, most providers have adopted Session Initiation Protocol […]
How To Use The Intercom On The Allworx 9224 Phone
https://www.youtube.com/watch?v=7Bvj42P1UlM The Intercom button on the Allworx 9224 phone allows you to use the phone as an intercommunication system between two handsets. Any discussion through the intercom is not private, as the conversation is broadcast over the speaker of the receiving phone. The button turns solid green to indicate the feature is in use. […]
Conduct The Best Virtual Meeting
There are a variety of factors that can make or break a virtual meeting. Even with the best intentions, things like technical difficulties, poor planning, and disorganization can ruin your virtual conference, causing more harm than good for your company. Thankfully, proper planning and execution can prevent this from happening. Successful virtual meetings deliver great […]
How To Transfer A Call On The Avaya Merlin BIS-10 Phone
https://www.youtube.com/watch?v=v-UA1KZiSg8 Transferring calls to the appropriate parties on the Avaya Merlin BIS-10 phone is simple. Follow along as we guide you through the steps to complete this task. To begin, while on an active call, press the TRANSFER button. Next, if it is not already selected, press the ICOM (Intercom) button or SA (System […]
Criteria For Hosted VoIP Phone Systems
Upgrading to a hosted VoIP phone system for your business is no small feat. As demand increases, more and more options are available, making it more difficult to discern which provider and plan is right for you. Before signing the contract, be conscious of these critical criteria: Easy Deployment & Management Typically, all that is […]