How To Use Group Calling & Pickup On the Avaya 18D Euro Style Phone

  https://www.youtube.com/watch?v=qfXOU7nQTK8 Call groups on the Avaya 18D Euro Style phone are designed to help organize and manage teams within your business. Follow along as we take you through the steps to use group calling and group pickup on the Avaya phone. To make or transfer a call to all extensions in a Calling Group, […]

Safeguard Against Cyber Attacks

By now, most businesses understand that there is great risk when it comes to cyber security. A few big names have fallen victim to cyber attacks, which should serve as a warning to others. Luckily, remaining vigilant and aware of potential threats can give you an upper hand. Find out more about how you can […]

How To Place A Call On Hold On The Panasonic DBS VB-44223 Phone

  https://www.youtube.com/watch?v=gITJ1AXR9VQ There are numerous reasons why you may need to put a call on hold, whether it is to locate the proper information or transfer the caller to the correct party. To learn how to place a call on hold on the Panasonic DBS VB-44223 phone, follow these steps. Start by pressing HOLD while […]

Motivate Workers With Effective Communication

An important part of business success is the hard work put forth by each and every employee. Because of this, it is important for businesses to keep their employees motivated, happy, and engaged. A lack of motivation and unhappiness can negatively affect employee performance, which can result in decreased productivity, a costly downside for businesses. […]

How To Use The Network Profiles On The Allworx 9224 Phone

  https://www.youtube.com/watch?v=7BODygExjkI For Allworx phone systems which use server software 7.4 and later, the phones store Network Profiles. These network profiles contain network and registration settings. Users may select a Network Profile to use for different situations. For example, you may want to connect to a second Allworx serve for disaster recovery purposes or temporarily […]

How Millennials Are Changing The Way We Communicate

The number of millennials in the workforce is rising and they are changing the way we communicate in a big way. Millennials are the largest and most diverse generation yet, with over 92 million people, comprised of those born from 1980-2000. While most of us remember landlines and playing outside, millennials grew up surfing the […]

How To Make A Conference Call On The Avaya 18D Euro Style Phone

  https://www.youtube.com/watch?v=lVeWrfZAyMw The Avaya 18D Euro Style phone allows you to conference up to four parties (up to two outside connections and up to two inside connections) on a call. Follow these steps to learn how to make a conference call on your Avaya phone. Begin by connecting to the first party by either dialing […]

The Impact Of Virtual Reality On Business

Virtual reality (VR) is on everyone’s radar these days. With several new products boasting new VR experiences, popularity is booming. Many may be quick to associate VR with games and entertainment, but its applications are expanding. All that is necessary to create a VR experience is a 360-degree camera to capture footage, the necessary software […]

How To Assign Personal Speed Dials To One-Touch Keys On the Panasonic DBS VB-44223 Phone

  https://www.youtube.com/watch?v=8XSGF7Qgjso Setting up personal speed dials on the Panasonic DBS VB-44223 phone shouldn’t be a daunting task. Luckily, we can help. Let us take you through the steps to assign personal speed dials to one-touch keys. Start by picking up the handset or you can press ON/OFF. Then, press PROG (Program). Next, press the […]

Should You Bring Your Own Device?

Many businesses are warming up to BYOD (Bring Your Own Device) programs. There are many ups and downs when it comes to implementing this type of program. We’ll discuss the pros and cons to help you decide if BYOD is right for you. With BYOD programs, employees provide their own devices and pay out of […]