How To Use The Stored Number/View Feature On The Avaya Definity 6408 Phone

  https://www.youtube.com/watch?v=CUWwOrXJeMk The Avaya Definity 6408 phone provides users with convenient features, including the Stored Number/View feature. This allows you to do the following: Check the phone number stored as an item on an Abbreviated Dialing List. Check the last dialed phone number. Check the name of the feature that has been programmed on any […]

The Power Of Telephone Calls

Most people (especially millennials) dread the telephone. Because email and text are much more convenient, these methods of communication are often preferred. However, as terrifying as a telephone call can be, therein lies the beauty of it. Let’s take a look at why most people dislike phone calls. When you dial someone’s number, even if […]

How To Answer & Erase Messages On The NEC DTP 16D-1 Phone

  https://www.youtube.com/watch?v=DpJO-GzfFdU Whether you’re busy doing fieldwork, on vacation, or simply away from your desk, you might miss a call or two. Luckily, with most phones, you are able to leave a message. Upon your return, you may answer and erase messages accordingly. If you use the NEC DTP 16D-1 phone, follow these steps to […]

The Growth Of Video Conferencing

Video conferencing continues to grow as a smart business communication solution. Not only does it help to promote collaboration, but it also allows for a more flexible work culture, allowing communications to reach far beyond geographical limitations. We can expect to see video conferencing continue to develop in the future, establishing a stronger role in […]

How To Use Call Pickup On The Avaya Definity 6408 Phone

  https://www.youtube.com/watch?v=scIF_yd-hNY The Avaya Definity 6408 phone boasts the Call Pickup feature. This allows you to answer a call for another extension at your telephone, so long as that extension is in your pick-up group. If you have access to the Directed Call Pickup feature, it allows you to pick up a call ringing at […]

How VoIP Can Improve Collaboration

When it comes to collaboration in the workplace, its definition can be rather flexible. This works to its advantage as this allows for more innovative approaches to this concept. However, because it lacks a standardized approach, confusion may ensue. Although collaboration may be difficult to articulate, VoIP is not. And because VoIP is easy and […]

How To Use Call Forwarding On The NEC DTP 16D-1 Phone

  https://www.youtube.com/watch?v=t8cIkP9GfXw There are a few options for Call Forwarding on the NEC DTP 16D-1 phone. First, Call Forwarding – All Calls allows your incoming calls to be immediately forwarded to another destination. Call Forwarding – Busy allows your incoming calls to be forwarded to another destination when the telephone is busy. Lastly, Call Forwarding […]

What You Need To Know About Hosted PBX Systems

A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]

How To Use Call Timers On The Avaya Definity 6408D+ Phone

  https://www.youtube.com/watch?v=WUXIkUdSLak The Call Timer and Timer features on the Avaya Definity 6408D+ phone differ slightly, but both enable you to keep track of the elapsed time on a call. To learn how to use these features, follow these steps. Once activated, the Call Timer will automatically measure the elapsed time on calls. You must […]

Improve Your Email Communications

Social media, text messaging, video calls… our means of communications these days is seemingly endless. Yet, with our advanced technologies, misunderstandings happen. Whether in personal or business relationships, these can be damaging. Despite being one of the primary ways we communicate, email tends to be more prone to these communication blunders. While other modes of […]