On the Avaya Merlin Magix 4412D+ phone, Pickup allows you to answer calls that are ringing, parked, or on hold anywhere in the system. There are two types of Pickup: Individual and Group. Use Individual Pickup to pick up a call for one specific extension. Use Group Pickup to answer calls ringing at extensions in your Pickup group.

Individual Pickup
There are three types of Individual Pickup: General, Extension, and Line. Use Extension to pick up a parked call.

• General
  To use with a programmed General Pickup button:
  1. Press Pickup and dial the extension number or line number.

To program onto a button:
2. Press EXT.
3. Lift the handset.
4. Dial #00, press Pickup.
5. Dial *9, followed by #*00.

• Extension
  To use with the feature code:
  1. Press Feature or #.
  2. Dial 9 followed by the extension number.

To program onto a button:
1. Press EXT.
2. Lift the handset.
3. Dial #00 then press Pickup.
4. Dial *9, followed by the extension number, and then dial #*00.

• Line
  To use with the feature code:
  1. Press Feature or #.
  2. Dial 9 followed by the line number.

To program onto a button:
1. Press EXT.
2. Lift the handset.
3. Dial #00 then press Pickup.
4. Dial *9, followed by the line number, and then dial #*00.

Group Pickup
To use with the feature code:
1. Press Feature or #.
2. Dial 88.

To program onto a button:
1. Press EXT.
2. Lift the handset.
3. Dial #00 then press Pickup.
4. Dial *88, followed by #*00.

And that is how you use the Pickup feature on the Avaya Merlin Magix 4412D+ phone. For more information, please see your System Administrator.

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To make an outside call:
1. Press the LINE button.
2. Do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.
3. If required, dial the dial-out code (usually 9).

To make an inside call:
1. Press EXT.
2. Do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.
3. Dial the extension.

To answer an outside or inside call, do one of the following:
• Press SPKR.
• Lift the handset.
• Use the headset.

To enable Hands-Free Answer on Intercom:
Press a programmed HFAI button, which allows you to respond to voice-signaled (not ringing) intercom calls without having to lift the handset or press any buttons.

And that is how you make and answer calls on the Avaya Merlin Magix 4412D+ phone. If you have any further questions, please see your System Administrator.

Visit Startechtel.com to find great prices on a vast selection of new and refurbished business phones and equipment from top manufacturers including Avaya. For pricing, availability, or other questions regarding out stock, please call 800-564-8045. You may also connect with us on Facebook, Twitter, LinkedIn, and Pinterest.

To transfer a call using the dialpad:
1. Press Trnsfr.
The system puts the call on hold and selects and EXT button.
2. Dial the extension or outside number.
To cancel or return to the call on hold, press the button next to the flashing green light.
3. Announce the call (optional).
4. Hang up.

To transfer a call using one-touch manual transfer:
1. Press Trnsfr.
2. Press the programmed AutoDial button.
3. Announce the call (optional).
4. Hang up.

To transfer a call using one-touch auto transfers, if available:
• Press the programmed AutoDial button.
*Check with your System Manager to see if you have one-touch manual transfer or one-touch auto transfer. *

To transfer a call to a voice mailbox:
1. Do one of the following:
• Press the programmed Feature button, and press 56.
• Press the programmed Direct Voice Mail button.
• Select Direct Voice Mail from the display (DicVM or DirectVM).
2. Dial the extension number.
3. Hang up.

And that is how you use Call Transfer on your Avaya phone. Please see your System Manager if you have further questions.

Visit Startechtel.com to find great prices on a vast selection of new and refurbished business phones and equipment from top manufacturers including Avaya. For pricing, availability, or other questions regarding out stock, please call 800-564-8045. You may also connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest.