To set up a conference call that includes any combination of outside lines and intercom parties:

1. Make the first call.
2. Press TRANSFER/CONFERENCE (this places the call on hold).
3. Select the next line and make the next call.
4. Press TRANSFER/CONFERENCE to establish the conference.
5. Repeat the last three steps to add up to two more parties for a 5-party conference (including yourself) when using the DXP system.
   Note: When using a DXP Plus system, you can have up to seven parties (including yourself) on a conference call.

To retrieve a line from hold and bring that party into the conference:

1. Press TRANSFER/CONFERENCE.
2. Press the line button.
3. Press TRANSFER/CONFERENCE.
   Note: If all conference circuits are busy, you will not be able to add a party to the conference. The message “Conference Full” will appear in your display.

To continue conversation on the remaining line after other outside lines have dropped out of conference:

1. Press the line button of the remaining party.

To drop out of a conference call between you and two outside lines (creating an unsupervised conference):

1. Dial # (lines remain lighted and in use until one or both outside parties disconnect; when only one party drops out of an unsupervised conference, the other party remains on hold until hanging up or reconnecting with you on line).
   Note: The installer must program your system to include this feature or it will not operate as described.

To rejoin an unsupervised conference between two outside lines:

1. Press TAP.
   Note: Conference volume levels depend upon the quality of external lines.

And that is how you make conference calls on the Comdial Impression 2022S phone. Please see your System Administrator for more information.

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To place a call on hold:

1. Press HOLD.
2. Hang up the handset.

To return to a call that is on hold:

• Lift the handset and press the line button with flashing light
OR
• Press TAP.

To place a call on exclusive hold:

1. Press HOLD twice and hang up the handset.

To retrieve an exclusive hold:

• Press the line button of the held call (button with flashing light)
OR
• Press TAP (if station does not have line appearance).

To place a call on hold at another telephone:

2. While on line, press INTERCOM (system places the call on hold).
3. Dial *90, then dial extension number of telephone to receive held call.
4. Hang up the handset.

To retrieve a held call at another station:

1. Lift the handset.
2. Press INTERCOM and dial #90.
3. Dial the extension number of the station that has the held call.
4. Answer call.

To answer a call at the extension receiving held call:

1. Lift the handset.
2. Press INTERCOM and dial #90.

To cancel directed call hold and retrieve the call:

1. Lift the handset.
2. Press INTERCOM, dial 4, and then dial the extension number of the telephone to which you directed the call.
3. Retrieve the call.

You can scan your held calls and retrieve a specific one:

1. Lift the handset (if your station does not have prime line or idle line preference).
2. Press HOLD repeatedly to scan the held call list.
3. Press TAP to retrieve desired call.

For example: If five calls are holding and you wish to retrieve the second call you placed on hold, press HOLD three times to scroll from help call #5 to call #4 to call #3, and to call #2, then press TAP to retrieve call #2.

And that is how you use the Call Hold feature on the Comdial Impression 2022S phone. To learn more, please see your System Administrator.

Find this Comdial phone and many more new and refurbished business phones and systems online at Startechtel.com! Please feel free to call 800-564-8045 if you have questions regarding our inventory. You can also connect with us on Facebook, Twitter, LinkedIn, and Pinterest.