Navigating through different voicemail features and functions can be tricky. If you have the Nortel M7310 phone, let us guide you on how to use the different functions of your voicemail.

Check Voicemail
Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options – follow the prompts to listen to your messages.

Access Voicemail From Another Phone
Press the CHECK VOICEMAIL key or press FEATURE 981. Next, press the OTHER softkey. At the “LOG:” prompt, enter your mailbox number (usually your extension number) and your password all together, followed by #. Then press the OK soft key.

Check Voicemail – Out Of Office
To check your voicemail while you are out, simply call the main office or your Direct Inward Dial/DID line (if you have one). If your call is answered by a receptionist, have the person transfer you to your voice mailbox. If your call is answered by the company greeting or your personal greeting, press **. At the prompt, enter your mailbox number and password all together.

Leave Message
To leave a message for someone in your office, press the LEAVE MESSAGE key, or press FEATURE 980. Next, enter the mailbox number of the person for which you would like to leave a message. The display will show the name of the mailbox owner. Press OK if it is correct and then leave your message.

Transfer Call To Voicemail
Press the TRANSFER TO VOICEMAIL key or press FEATURE 986. Next, enter the mailbox number and the display will read “Call Transferred”.

Change Personal Greeting
Press the CHECK VOICEMAIL key or press FEATURE 981. Enter your password and then press the ADMIN softkey, then press the GREET softkey. Next, press the REC softkey, then press the PRIME softkey, and lastly, press the YES softkey. After the tone, record your new personal greeting. Press the OK softkey to stop recording. Press the OK softkey again to accept your new recording.

Record An Alternate Greeting
An alternate greeting can be used when you are on vacation or out of the office. To begin, press the CHECK VOICEMAIL key or press FEATURE 981, then enter your password. Press the ADMIN softkey, then press the GREET softkey, and then press the REC softkey. Next, press the ALT softkey, and then press the YES softkey. After the tone, record your Alternate Greeting. Press the OK softkey to end your recording, and then press the OK softkey again to accept your recording.

Set Alternate Greeting
To have your voice mailbox play the Alternate Greeting, press the GREET softkey, then press the CHOOSE softkey. Press the ALT softkey and then display will read “Accept msgs: Y”. Press the OK softkey to have your voice mailbox accept messages while your Alternate Greeting is turned on. Or you may press the CHNG softkey to change the selection to “N” if you do not want your voice mailbox to accept messages. When you return to the office, be sure to adjust your voicemail to have it play the PRIME greeting.

And that is how to use some common voicemail features on your Nortel M7310 phone. We are always adding new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.

For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.

Personal speed dial codes on the Norstar M7310 phone allow you to store frequently dialed numbers and access them with a simple 3 digit code. This can help save time and increase efficiency within the office. To learn how to store and use these personal speed dials, complete the following steps.

Before beginning, please note:

1. No warning will be given if the entry is already programmed – it will simply be overwritten.
2. The personal speed dial codes work for external phone numbers only. They will not work with internal extensions.
3. For Software Release 7.1, the personal speed dial entry numbers will range from 256-279. For earlier releases, please refer to your user guide or contact your System Administrator.

To store a personal speed dial, press FEATURE * 4 then dial the personal speed dial entry that you wish to program (256-279). Next, dial 9 and then enter the external telephone number. You may use the BKSP soft key to delete the last digit entered. Press the OK soft key after you have finished entering the phone number. Your display will read “ENTRY ___ STORED” as a confirmation.

Once you have stored an entry, you may use a personal speed dial code by pressing FEATURE 0 and then entering the speed dial number.

And that’s it! We are always adding new video tutorials so be sure to subscribe to our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, and Pinterest for updates.

For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.

Does your business rely heavily on telecommunications, often with the same customers or businesses? The Nortel M7310 phone has 10 programmable line or feature buttons, plus 12 dual function memory buttons, which offer prompt access to 24 additional frequently-used features or auto dial numbers. With such an expansive range of call handling, a boost in productivity can be seen. A 2 line by 16 character LCD window allows you to see who you are calling and who is calling you. Seeing who you are connecting to and which numbers you are dialing minimizes confusion and miscommunications.

The Nortel M7310 phone is compatible with all releases of Norstar CICS and MICS, as well as IP Office and IP Office Quick Version equipped with IP500 TCM 8, IP500 Digital Station 16A, or IP500 Digital Station 30A. It also allows expansion by attaching a Busy Lamp Field (BLF), which will indicate the status when lines are busy or not. This addition is not required, but can be useful for a secretary or receptionist in a busy office. Soft keys and a simplistic design make this phone relatively easy to use.

If you are looking for a practical business phone with the ability to handle an extensive call volume, the Nortel M7310 business phone is a perfect choice. Give us a call at 1-800-564-8045, and our sales staff will be more than willing to help answer any questions.