Making conference calls on the Mitel Superset 4025 phone allows you to connect two or more parties on one call. You may add more parties to existing conferences as well as split conference calls to engage in a private conversation. To learn how to do this on your Mitel phone, follow these steps.

Whether you are on a two-party call, or you are already engaged in a conference, you may add another party by pressing the TRANS/CONF button. Then dial the number of the party you wish to add and wait for an answer. Once you are connected to the new party, press the TRANS/CONF button.

To split a conference and speak privately with the original party, press the SPLIT softkey. To alternate between the two parties, press the TRADE softkey.

To move a call on Hold to another line appearance, press the available line key. Next, press the ADD HELD softkey. Then, press the flashing line key.

To add a call on Hold to an existing conversation or conference, press the ADD HELD softkey, then press the flashing line key.

To leave a conference, simply hang up the phone.

And that’s it! Check out this and other video tutorials on our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest for updates.

For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.

In a busy office, you may need to take calls and move around the office accordingly. This often requires placing callers on hold, or transferring callers to the appropriate party. If you have the Mitel Superset 4025 phone, follow these steps to learn how to hold and transfer your calls.

To place an active call on hold, press the HOLD button. You may return the handset to the cradle. To retrieve a held call, pick up the handset and press the flashing line key. To retrieve a held call from a different station, you may press the flashing line key or dial 23 followed by the number of the station that placed the call on hold.

To transfer an active call, press the TRANS/CONF button. Next, dial the number of the third party. You may hang up to complete the transfer. If you wish to announce the transfer, wait for an answer, consult, and then hang up. To cancel the transfer, press the CANCEL button.

And that is how you hold and transfer calls on your Mitel phone. Check out this and other video tutorials on our YouTube channel. You may also connect with us on Facebook, Google+, Twitter, LinkedIn, and Pinterest for updates.

For an excellent selection of business phone systems and equipment, you may visit us online or call 1-800-564-8045.