Your Call Volume Is Increasing
In the beginning, it was feasible to take every call. But as your business begins to grow, so does your call volume. It is now wiser to prioritize your calls and allow your employees to handle customer service issues and direct calls as necessary. With a business phone system, you have a variety of features at your fingertips. For example, your employees can take general business calls, while important phone calls can be sent to you directly.

You Are Taking Your Work Home
It is ever important to balance your work and home life. Stop taking calls at all hours of the day on your personal cell phone. With a business phone system, you can stop business calls to your personal phone at a specific time. Callers can leave voice messages and you can enjoy your time away from work. But, if necessary, you can also access your messages remotely.

Your Business Is Expanding
Coordinating between a couple employees on personal cell phone numbers can be difficult. And if you’re adding more employees, it will only get worse. With a business phone system, you can organize your departments, phone numbers, and voicemails accordingly. Auto attendant can help your callers navigate to the appropriate department through a prerecorded menu of options, and calls can be forwarded to personal phones as needed.

Your Workers Are On The Field
A business phone system may not make sense if your employees are constantly on the go and rarely in the office. But current technologies allow you to do more. For example, most VoIP systems allow you to manage your system via smartphone app. And some systems even allow you to make and receive calls with your business number and get voicemail to text via your mobile phone. There are many special features and functions that can benefit your business – it is wise to explore your options.

You Are Missing Calls
Missed calls can mean missed opportunities. For companies with relatively high call volumes, business phone systems are ever important. Never miss a call again by setting up appropriate features and functions. For example, when lines are busy, you can supply the caller with the option to continue holding or to leave a message, or the call may be rerouted as necessary.

Have any of these scenarios applied to you? If so, it may be time for you to invest in a business phone system. Feel free to browse our options online or request a free phone system quote. If you would like to speak with us directly, feel free to call 1-800-564-8045.

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Single Line Systems

If you own a small business of less than 10 employees and you have a relatively low call volume, a single line analog telephone system should suffice. The single phone line will have a handset and a base, and more phones can be added to the single line. These systems can also be customized to include calling features such as call waiting or call forwarding, three way calling, voicemail, and more.

Cloud-based Systems

These phone systems offer much more versatility when it comes to management, access, and functions. Since the system is based in the Cloud, hardware installation at your business property is not required. The Cloud provides remote access, which means you can manage your phone system and access calls, messages, and more from different places.

Voice over Internet Protocol (VoIP) Systems

VoIP systems use the Internet to conduct communications and management. Because your phone and internet bill are consolidated, VoIP systems are usually a more affordable option. VoIP systems also have access to inexpensive local, national, and international communications, as well as more advanced features built-in to VoIP and softphones.

Hybrid Systems

These systems combine both analog and IP systems, providing the best of both worlds. With the benefits of an analog telephone system, along with the amenities of advanced IP technology, hybrid systems support a wide range of communication platforms and give businesses access to a variety of beneficial features and functions.

Private Branch Exchange (PBX) Systems

PBX systems are the most traditional of the different business phone systems. This consists of a private telephone network within a company where outside lines are shared to make external calls. Hardware usually managed on site and costs for a PBX are often higher.

Whatever telephone system you decide to employ, find great prices when you shop with us. Visit Startechtel.com to browse our wide selection of telephone systems, business phones, phone equipment and more. If you have any questions, contact us at 1-800-564-8045. You can also connect with us on Facebook, Google+, Twitter, and Pinterest.

It’s important for businesses to maintain a solid, stable communication system so that they can reach their customers, and customers can easily reach them. The best way to accomplish this is to invest in a business phone system. In comparison to typical residential phones, business phones are specifically tailored with features which will enable you to provide excellent customer service. Some of the benefits include, but are not limited to the following.

Number Of Lines

Have you ever called a company to be met with a busy signal, a voicemail, or extended wait times? With more lines, you’ll be able to receive more customer calls and route them as necessary, resulting in increased efficiency.

HD Audio

The quality of a call can help to foster clear communication. If you can’t hear the caller, or the caller can’t hear you, it’s likely that frustration will ensue from either party, which leads to a poor customer service experience.

Wireless Headsets

These allow workers to work on the go. For example, in retail shops, you’ll need to be actively working the floor. If a call comes in, you can easily answer it through your wireless headset.

Cordless Handsets

Cordless handsets allow for the same flexibility. You may use these when you’re on the move within the office so that no call goes unanswered.

Two-way Call Recording

With this feature, you may monitor and evaluate your employees and the services they deliver. You can identify practices that help or hinder your business, for improvement on all levels.

Auto-Attendant

Auto-attendant allows you to route calls accordingly without having an actual person pick-up the phone. This is helpful to relieve your receptionist, or allows for a helping hand when all other workers are busy with other calls.

As you can already tell, the appropriate business phones for your company will enable you to be the most productive while delivering the best customer service. Not sure what business phones will suit you best? Contact Startechtel.com and we’ll gladly discuss your options and even provide you with a free quote. Feel free to browse our comprehensive inventory online, or speak with a representative directly by calling 1-800-564-8045. You may also connect with us on Facebook, Google+, Twitter, and Pinterest.