What You Need To Know About Hosted PBX Systems
A hosted PBX system is an Internet based phone system which is managed off site and offers businesses better flexibility, scalability, and features. Also know as a hosted VoIP phone system, it uses IP phones which connect to the provider’s server via an Internet connection and offer a wide variety of features that are not […]
Shopping For A PBX Phone System?
While many have opted to upgrade to newer communication technologies, some remain true to the PBX (Private Branch Exchange) system. A PBX system is a private telephone network owned and operated by the individual enterprise. Calls are switched between users on local lines, and a particular number of outside lines are shared for users to […]
Are We Ditching PBX, Or Reinventing It?
A PBX, or a Private Branch Exchange, is often used within a business to allow a more cost-effective communication system. Commonly utilizing analog technologies, a PBX switches calls between users on local lines with a certain number of shared external phone lines. With new technologies available, it seems like these older systems would become obsolete. […]
Signs That It’s Time To Get A Business Phone System
You own a small business and have managed to get started without a business phone system. You are pleased with your rising success and are slowly, but surely growing your brand. As you add employees, you continue to operate without a formal phone system. Sure, this system will suffice for now, but when is it […]
How Important Is A Phone System When It Comes To Customer Service?
Whether you’re a business owner or a consumer, you understand how crucial great customer service is to the success of a business. As a consumer, no matter how exceptional the product or service, if the customer experience is poor, it’s not likely that you will be a return customer. As a business owner, your goal […]