Screened and unscreened – portal.texastrafficmanagement.com https://portal.texastrafficmanagement.com Wed, 16 Oct 2019 23:52:34 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 Transferring Calls On The Executone Encore CX Phone https://portal.texastrafficmanagement.com/transferring-calls-on-the-executone-encore-cx-phone/ Wed, 16 Oct 2019 23:52:34 +0000 http://blog.startechtel.com/?p=5617 The Executone Encore CX phone makes an ideal option for businesses looking for a cost-effective and reliable phone. Its programmable keys and convenient calling features make it easy to use and an office favorite. Learn how to transfer calls on the Executone Encore CX phone by following these steps.

Screened Transfer:

  1. While on an outside call, press TRANS.
  2. Dial the station number or press the station button.
  3. When the called party answers, announce the call.
  4. Hang up to complete the transfer.

Unscreened Transfer:

  1. While on an outside call, press TRANS.
  2. Dial the station number or press the station button.
  3. Hang up to complete the transfer.

Answer A Screened Transfer Call:

  1. When you are alerted to the incoming call, answer the intercom call to hear the announcement.
  2. Press the flashing outside line or LOOP button.

Executive/Security Transfer:

  • If the station designated the executive station in system programming is busy or in Do Not Disturb mode, all calls will be forwarded to the secretary station.
  • The employee designated the secretary may signal the executive station by using the Call Wait feature by dialing 3 or pressing the programmed Call Wait button.

And that is how you transfer calls on the Executone Encore CX phone. Please see your system administrator for more information.

For great prices on new and refurbished business telephones, systems and equipment, please visit Startechtel.com or contact us at 800-564-8045. You may also connect with us on Facebook, Twitter, LinkedIn, and Pinterest.

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