VoIP Services
Whether you go the hosted Cloud services route, or manage your own system, switching to VoIP technology will afford your business a multitude of benefits. VoIP solutions are available for fax, email, voicemail, conferences and work across business phones and mobile phones. Connect your communication routes to make it easier for customers and colleagues to contact you. Keep your employees accessible to your customers for improved service and business. Aside from this, VoIP services can often be more cost-effective upfront and in the long run.

Downsides
Perceived downsides of VoIP include reliability and latency. People may find that calls may not be as reliable on VoIP as on other systems. Latency issues deal with how long a command takes to respond. However, both of these issues can be addressed by choosing the right provider. If you have concerns, whether it’s regarding reliability, latency, or something else, seek a provider that addresses these concerns and puts forth an effort to safeguard whatever it may be.

Emergency Calls
Emergency calling from VoIP systems may be a concern for some. Emergency calls from traditional phone systems can easily be tracked since the phone number is linked to a physical location. IP technology lacks that direct relation. However, VoIP calls can be tracked. An Internet service provider can track an IP address and, in most cases, the signal can be tracked.

Security
Telephone hacking can be a threat to businesses, but with the appropriate safeguards, you can keep your VoIP calls safe. If available, take advantage of security options (ex. encryption or firewalls) from your provider. You may also be interested in anti-virus software. This will protect you from known viruses, but because attackers are always creating new viruses, it is imperative to maintain and keep your software up to date. Before switching to VoIP, assess your telephone security needs and choose a provider and/or software accordingly.

Much like everything else, VoIP services are not perfect. But overall, the advantages of VoIP technologies far outweigh the disadvantages. Affordability, efficiency, versatility, and scalability are just some of the reasons businesses want to switch.

Have you adopted VoIP services within your business? What benefits have your experienced? Share with us on Facebook, Google+, Twitter, and Pinterest.

For excellent VoIP telephones and equipment, visit us online or give us a call at 1-800-564-8045.

Your old phone system may be working fine, but it could be costing you more to maintain than simply upgrading to a new business phone system. Maybe you don’t like change and don’t want to have to learn a new system, but upgrading could benefit you and your business in numerous ways.

Maintenance in itself can take time and money considering older parts are harder to find, thus increasing their price as well. Also, finding a technician familiar with the system can be difficult. Installing a new system, and possibly upgrading to a VoIP or Cloud-based system, can decrease maintenance expenses and improve reliability.

Switching to a digital system can also boost efficiency. Call logs can be recorded in real time and stored for future reference and connectivity is faster and clearer over a digital system. This helps your employees save time, process more calls and reduce confusion.

Digital systems can also offer better features in comparison to older systems. As

technology advances, certain features become standard, and are not always offered with older phone systems. Call forwarding, for example, allows a person to receive calls when working out in the field. Voicemail alerts and the ability to check messages remotely help the worker stay connected. These features may not be available with older systems, possibly interfering with your business productivity.

If you have a larger company with multiple locations, you can benefit from upgrading to a Cloud-based system. With this system, you can connect multiple locations through the same system. Because it functions through the internet, connection is fairly rapid and secure.

With many things to consider, upgrading your business phone system can be a wise option for you. While it may cost more upfront, upgrading can lead to a lower total cost of ownership in the long run.

Explore your options with Startechtel.com online or speak directly with our sales team at 1-800-564-8045. Get a free quote or discuss different options with us – we’re happy to