VoIP Services
Whether you go the hosted Cloud services route, or manage your own system, switching to VoIP technology will afford your business a multitude of benefits. VoIP solutions are available for fax, email, voicemail, conferences and work across business phones and mobile phones. Connect your communication routes to make it easier for customers and colleagues to contact you. Keep your employees accessible to your customers for improved service and business. Aside from this, VoIP services can often be more cost-effective upfront and in the long run.

Downsides
Perceived downsides of VoIP include reliability and latency. People may find that calls may not be as reliable on VoIP as on other systems. Latency issues deal with how long a command takes to respond. However, both of these issues can be addressed by choosing the right provider. If you have concerns, whether it’s regarding reliability, latency, or something else, seek a provider that addresses these concerns and puts forth an effort to safeguard whatever it may be.

Emergency Calls
Emergency calling from VoIP systems may be a concern for some. Emergency calls from traditional phone systems can easily be tracked since the phone number is linked to a physical location. IP technology lacks that direct relation. However, VoIP calls can be tracked. An Internet service provider can track an IP address and, in most cases, the signal can be tracked.

Security
Telephone hacking can be a threat to businesses, but with the appropriate safeguards, you can keep your VoIP calls safe. If available, take advantage of security options (ex. encryption or firewalls) from your provider. You may also be interested in anti-virus software. This will protect you from known viruses, but because attackers are always creating new viruses, it is imperative to maintain and keep your software up to date. Before switching to VoIP, assess your telephone security needs and choose a provider and/or software accordingly.

Much like everything else, VoIP services are not perfect. But overall, the advantages of VoIP technologies far outweigh the disadvantages. Affordability, efficiency, versatility, and scalability are just some of the reasons businesses want to switch.

Have you adopted VoIP services within your business? What benefits have your experienced? Share with us on Facebook, Google+, Twitter, and Pinterest.

For excellent VoIP telephones and equipment, visit us online or give us a call at 1-800-564-8045.

Change is hard, but it can be good for your business. Your money would be better spent upgrading to a VoIP phone system, rather than fixing issues with your existing system. With a VoIP phone system, the total cost of ownership is lower in the long run, and you get excellent features and adaptability up front.

Special Features

With VoIP systems, you get a better variety of features than the limited abilities of an old PBX system. Aside from basic features, like caller ID and call forwarding, you can integrate various forms of communication. Your calls can be automatically forwarded to your mobile phone when you’re out of the office, and voicemails may be forwarded to you via email so you can listen to them from your computer. Customer Relationship Management (CRM) integration allows customer information to automatically pop up when they call, allowing you to better service your customers.

Phone Options

The options for VoIP phones are vast. Smart design and convenient features allow you to work remotely and efficiently. For example, softphones allow you to connect to your computer and make calls over the internet with software. With CRM integration, this helps to easily navigate through your customer profile and communicate with them through your computer. Your productivity could increase noticeably, helping your business thrive.

Maintenance & Development

Since VoIP phone systems are managed through network connections, maintenance and simple upgrades can be scheduled to avoid peak hours and executed quickly. Much like your computer, you may also backup your phone system configurations, should anything occur. Because of the convenience of network connections, VoIP systems offer much more flexibility when it comes to scalability and expansion.

Considering upgrading to a VoIP phone system? Let Startechtel.com help you! Browse our selection online, or speak directly with our knowledgeable staff. Feel free to contact us at 1-800-564-8045. Our offices are open Monday-Friday 7:00am-5:00pm.

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