How To Place A Conference Call On The Executone IDS M18 Phone
https://www.youtube.com/watch?v=7gb7RYVjQZg Conference calls allow colleagues to collaborate over the phone, saving time and money on travel costs. Follow along as we break down the steps to make a conference call on the Executone IDS M18 phone. Please note that on SIP phones, conference calls are limited to three parties. While on the first call, […]
Livestreaming For Businesses
For those of you unfamiliar with livestreaming, it is the process of broadcasting in real time over the internet (think live television, but online). In terms of social media, it started with Meerkat and Periscope, followed by Facebook Live and Instagram Live Stories, all of which are similar yet offer unique features. Not limited to […]
How To Transfer A Call On The Allworx 9224 Phone
https://www.youtube.com/watch?v=j45iLGKC7oo When it comes to transferring calls on the Allworx 9224 phone, you have two options: the unannounced transfer or the announced transfer. The unannounced transfer is also known as a blind transfer since the user does not talk to the transfer recipient prior to transferring the call to that extension. The announced transfer […]
How Restaurants Can Benefit From Phone Systems
Restaurants are relatively fast-paced environments, with busy workers always on their feet and on the go. Considering this, a mobile solution seems like it would be a good fit. However, restaurants should invest a dedicated business phone system with smart features. In order to choose the correct one, the needs and budget for your restaurant […]
How To Program A Feature Button On The Avaya Merlin BIS-10 Phone
https://www.youtube.com/watch?v=GG7sVXt6t8E Some features on the Avaya Merlin BIS-10 phone are available but not programmed onto a button. By programming a Feature button, you are allowing access to different features. To learn how to program a Feature button, follow these simple steps. Start by labeling a button as “Feature“. Next, slide the T/P switch to […]
Be A Better Listener
Hearing and listening are two distinct acts. While hearing is the physical act of recognizing sound, listening requires mental processing. Knowing the difference between the two can greatly improve your communications skills and ultimately help your business succeed. “Active listening” takes the process of listening one step further. For active listening, you listen to a […]
How To Use The Paging Feature On The Panasonic DBS VB-44223 Phone
https://www.youtube.com/watch?v=DzMkYqRqJ0I Paging allows you to reach a wide audience, whether you need to address the entire office or specific departments. Learn how to use the Paging feature on the Panasonic DBS VB-44223 phone by following along as we break down the steps. Before beginning, please note that the Paging feature requires system programming or […]
How Technology Changed Our Workspace
As discussed last week, our workspaces have gone through various transformations over time. In the beginning, we needed large spaces to house our hefty equipment. Thanks to advanced technology, we have the opportunity to downsize our workspaces and even take our work on the go. Smaller Workstations Today, our workspaces average about 6 feet by […]
How To Park & Retrieve Calls On The Allworx 9224 Phone
https://www.youtube.com/watch?v=BuqTgHFMffE In a busy office, the ability to park and retrieve calls easily is essential. The Allworx 9224 phone provides different options to park and retrieve calls, along with many other convenient features. To learn how to park and retrieve calls on your Allworx phone, follow these steps. To park a call, press the […]
Workplace Evolution
Think about your business office, whether in an actual building, at home, or another remote location. How has it changed over the years? How would it compare to an office from decades before? The way we conceptualize and execute our workspaces has changed quite drastically over the years. Aside from functionality and comfort, advancements in […]