How To Hold & Transfer Calls On The Avaya 1608 IP Phone
https://www.youtube.com/watch?v=M2vCO4jMrUY Within your office, it may be necessary to redirect calls to different parties. You can do so by placing the call on hold and transferring it to the appropriate party. If you use the in your office, follow these steps to learn how to hold and transfer calls on the. To put an […]
How To Save & Redial An Outgoing Phone Number On The Siemens optiPoint 500 Phone
https://www.youtube.com/watch?v=qHRZl9s64OE Saving new phone numbers that you have called is easy with the Siemens optiPoint 500 phone. In fact, there are three ways to do it. Follow along as we guide you through the different steps. First, while you are still on the call, press the SAVED NUMBER REDIAL key if it is available. […]
Benefits Of Mobile Apps For Small Business
Most businesses understand the importance of being mobile. In addition to creating a mobile friendly website, businesses must keep up with on-the-go customers and be sure that accessibility works both ways. Here’s how mobile applications can help your small business reach this goal. Geo-targeting Using geo-location technology within your mobile application allows you to save […]
How To Park & Retrieve A Call On The Panasonic KX-T7630 Phone
https://www.youtube.com/watch?v=ERTafgRtvog Parking a call allows you to essentially place a call on hold on one telephone set and retrieve it at a different location. On the , calls are parked in dedicated parking zones and are accessed by those numbers. To learn how to park and retrieve calls on the Panasonic KX-T7630 phone, follow […]
Tips For Better Customer Relationship Management
Businesses know how important it is to keep track of customers and appropriately manage their accounts. However, simply keeping a database of customer information and purchase history is no longer enough. In order to succeed, businesses must aim to create and maintain long-term relationships with their customers. With that being said, here are some smart […]
How To Split, Join, And Drop A Conference Call On The Toshiba DKT-2020-SD Phone
https://www.youtube.com/watch?v=DH7Ho4V4fvQ Learning how to make a conference call on the Toshiba DKT-2020-SD phone is one thing, but do you know how to split, join, or drop a conference call? Learn how by following our simple steps. To access these functions, you must be a Conference Master. This simply means you must be the person […]
VoIP Calling Plan
VoIP – you’ve heard about it, but do you know what it is? Moreover, should you adopt a VoIP phone plan? Before you make a decision, review this important VoIP information. What is VoIP? VoIP stands for Voice over Internet Protocol. Basically, instead of using a landline or mobile phone, VoIP allows you to speak […]
What You Need To Know About 5G
Remember a few years ago when 4G networks came out and provided better connections and signals than 3G? There was speculation on what we could expect, but we were not certain about it until it was finally released. Today, there is buzz surrounding the anticipated 5G network. While it does not technically exist yet, wireless […]
How To Use The Paging Feature On The Panasonic KX-T7630 Phone
https://www.youtube.com/watch?v=8DBH6eJRQaM The paging feature on the Panasonic KX-T7630 phone allows you to make an announcement within your business. It also allows you to easily get in contact with someone who may be away from his or her desk. Follow along to learn how to use this feature on your Panasonic phone. To page someone, […]
How To Activate The Automatic Busy Redial Feature On The Toshiba DKT-2020-SD Phone
https://www.youtube.com/watch?v=HYHmJaiIJCw Suppose you need to reach someone, but when you call, the line is busy. Rather than actively dialing the number and calling back, you can set the Automatic Busy Redial feature on the Toshiba DKT-2020-SD phone. This feature allows your system to automatically redial the number at regular intervals until the destination is […]