Microsoft + LinkedIn: What Can We Expect
In case you missed the news last week, Microsoft is acquiring LinkedIn in a $26.2 billion deal. You might wonder why Microsoft chose to buy LinkedIn, or why LinkedIn was on the market. You may also wonder how this will affect your social media marketing, and whether or not this is a good or bad […]
How To Answer Multiple Calls On The Avaya 1608 IP Phone
https://www.youtube.com/watch?v=K_z_E93NkrQ When learning the ins and outs of a new phone system, the most basic function is how to answer calls. Especially in offices with high call volumes, mastering the art of answering multiple calls will enable you to route calls quickly and efficiently. Follow these steps to find out how to answer multiple […]
Good Communication Practices
Being a good speaker is rooted in your communication skills. While we may think we have it mastered, nerves can come into play at the most inopportune moments. If the nerves hit you or you struggle with a lack of confidence, try focusing on these three things to get you back on track. When communicating, […]
How To Change The Background Music On The Toshiba DKT-2020-SD Phone
https://www.youtube.com/watch?v=B90QQ6peJ8o Background music may be set to play over your telephone speaker or over external speakers. The Strata CTX system allows up to 16 different music sources, with the first being Quiet Tone. All others may be music or recorded information. Follow these steps to learn how to change the background music on the […]
Improve Your Communication Skills
Effective communication is key for both personal and professional relationships. With the appropriate skills, we can forge meaningful relationships, avoid conflicts as a result of miscommunication, and ensure that each party is on the same page. On the other hand, poor communication can result in disagreements, tension, and overall chaos. June is Effective Communications Month […]
Nortel Networks Phone Manual: How To Use Voicemail Features On The Nortel M7310 Phone
Navigating through different voicemail features and functions can be tricky. If you have the Nortel M7310 phone, let us guide you on how to use the different functions of your voicemail. Check Voicemail Press the CHECK VOICEMAIL key or press FEATURE 981. Next, enter your password. You will then hear a menu of options […]
The Benefits Of VoIP Phone Systems For Business
A VoIP phone system can offer a great deal of benefits for your company. If you own a small business, some features can make it appear that your office is larger than it actually is. With a smooth running phone system equipped with excellent features, you can deliver the outstanding customer service your customers deserve. […]
How To Use Do Not Disturb On The Toshiba DKT-2020-SD Phone
https://www.youtube.com/watch?v=eJbbBHVoKcA On the Toshiba DKT-2020-SD phone, you can utilize a feature called Do Not Disturb (DND). When you set your station to Do Not Disturb mode, calls will not ring at your station, including internal, external, and transferred calls. Also, Off-hook Call Announce calls will be denied. However, you will still be able to […]
Benefits Of Wearable Tech At Work
Lately, consumers have been welcoming wearable technology with open arms. From smartwatches to fitness trackers and more, wearable tech is helping people track all things health and fitness related. While most people choose wearables for their own personal use, it seems like businesses are starting to introduce them into the workplace. Seemingly a novel idea, […]
Nortel Networks Phone Manual: How To Enter A Personal Speed Dial Code On The Norstar M7310 Phone
Personal speed dial codes on the Norstar M7310 phone allow you to store frequently dialed numbers and access them with a simple 3 digit code. This can help save time and increase efficiency within the office. To learn how to store and use these personal speed dials, complete the following steps. Before beginning, please […]